A voice assistant application in the shipping container industry

A reachstacker vehicle moving a shipping container, in an intermodal terminal (source).

Update: I participated at the www.lingofest2021.com event, 2021, March 26th, presenting my talk: Enterprise Voice Cobots, where this case study is deepened. Slides and video links available at the end of the article.

Voice assistants, for consumers at home, are nowadays taken for granted, but there is a huge space of applications of voice virtual assistants also in enterprise verticals.


Another factor that defines a context unit of a conversation, often underrated, is the TIMING of turn-taking.


Thanks Duygu for the so interesting article!


Interview with Giovanni Campagna, one of the Almond principal developers

From the left: Jackie Yang, Michael Fischer, Giovanni Campagna, Silei Xu, Mehrad Moradshahi, in foreground Prof. Monica Lam. Photo by Brian Flaherty (https://www.instagram.com/brianflaherty/)

I learned of Almond, the Stanford University open virtual assistant, for the first time one year ago reading an article on voicebot.ai.
I have been immediately enthusiastic about the core concepts on which the project is based: the user’s data privacy, the need of a web based on linguistic user interfaces, the distributed computers architecture, the natural language programming approach and many others topics related to a possible next generation of the web, populated by a federation of humans and theirs personal assistants.


Some reasons why I’m developing a Telegram chatbot, giving up to develop an Alexa or Google Assistant application.

Students of Italian language at CPIA courses (Italian public adult schools). source

This article is a remake of my original answer to Julie Daniel Davis article Google Assistant versus Amazon Alexa: Which Could be Queen of the Classroom?
I mitigated the original title “Are Alexa and Google Assistant both looser in edutech space?”, too extreme and generic, I admit.
The reviewed article is above all a way of reflecting about my experience with CPIAbot, a chatbot I’m developing to assist no-native italian language L2/PreA1 (almost illiterate) students of some Italian public schools, as part of a ITD-CNR research project. …


My change requests to enhance Alexa programming model with dialog state management support

In this article I want to deepen a typical problem when developing a not trivial Alexa skill, as a complex task-completion workflow or a well-structured voicefirst game: the need of a state management framework supporting developers to manage multi-turn conversations contexts.

My article now is a follow-up and it introduces some change request proposals for Alexa Skill Kit team about how to integrate skill state management in the Alexa Developer Portal.


A terminology survey for (voicefirst) bot makers

Illustration by Max Bode. Source: https://www.technologyreview.com/s/601897/tougher-turing-test-exposes-chatbots-stupidity/

7.10.2018 — added a note about X.ai

Recently I started my new job as researcher at ITD-CNR, the Institute of Educational Technology, part of the Italian National Research Council. The goal of research team to which I belong is to realize chatbots/voice assistant applications in order to support Italian language teachers that teach Italian to immigrants (both children and adults). Challenging!


Le applicazioni per smartspeaker possono aiutare le persone anziane a non sentirsi sole?

Nella foto, tra i due anziani, uno smartspeaker Amazon Echo. Fonte: https://khn.org/news/new-technologies-help-seniors-age-in-place-and-not-feel-alone/

L’anno scorso, qualche mattacchione mise su youtube un video in cui veniva presentato Amazon Echo Silver, fantomatica versione e parodia del vero prodotto Amazon Echo, specificamente studiato per le persone anziane.


Un’introduzione allo sviluppo di applicazioni audio su Amazon Alexa e Google Assistant

Amazon Echo Dot (generazione 2) e Google Home Mini, in test sulla mia scrivania.

01–11–2018 — Warning: questo articolo compara alcune caratteristiche audio di Google Home mini e Amazon Echo Dot di seconda generazione (vedi fotografia). Dal 30 ottobre 2018 è in vendita in Italia l’Echo Dot di terza generazione, che ha caratteristiche audio completamente rinnovate rispetto al modello di precedente generazione.

24–10-2018 — Update: interessante articolo di comparazione tra Google Home mini e Amazon Echo Dot di terza generazione: Amazon’s new Echo Dot vs. the Google Home Mini: Which sounds better?

Non vi propongo il solito articolo di comparazione all'americana di un Amazon Dot e un Google Home Mini. …


Primi botta-risposta con Google Home Mini in lingua italiana

fonte immagine

Posseggo da una settimana un Google Home Mini (che in casa chiamiamo confidenzialmente “il sasso parlante”), nella versione commercializzata in Italia, ovvero in lingua italiana.

Update 15 Aprile: aggiunto paragrafo su impossibilità di “ascoltare” youtube.
Update 17 Aprile: aggiunta nota su “Media responses” con le actions.

Non so come aiutarti

La percentuale di volte in cui Google Home “non capisce” è davvero molto alta ed i messaggi di errore sono piuttosto prolissi, ecco una lista di frasi tipiche:

Scusami, non ho…

Giorgio Robino

Engineer and Researcher in Conversational AI. I work at ITD-CNR. Blog: www.convcomp.it Microblog: twitter.com/solyarisoftware Mail: giorgio.robino@gmail.com

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